Utah lemon law and warranty dispute resources
Status: Official page read; key points summarized. Last checked 2026-10-18.
What the official page says
Source: New Motor Vehicle Warranties Act, Utah Code 13-20 (Utah Legislature) (read 2026-10-18). This is a summary of the statute text posted on the official site, not legal advice. The exact wording, exclusions and deadlines are in the statute itself, and may have changed.
- The Division of Consumer Protection page says Utah's Lemon Law, also known as the New Motor Vehicles Warranties Act, applies to new vehicles, purchased or leased, with significant defects that cannot be repaired, and that a qualifying vehicle may be eligible for replacement by the manufacturer or a refund of the full purchase price less a reasonable allowance for use.
- The statute text (Utah Code 13-20-3) says that if the consumer reports the nonconformity to the manufacturer, agent or dealer during the express warranty term or the one-year period after original delivery, whichever is earlier, the manufacturer, agent or dealer must make repairs necessary to conform the vehicle to the warranty.
- The statute text (13-20-4) says that if the defect substantially impairs the use, market value or safety of the vehicle after a reasonable number of attempts, the manufacturer must replace the vehicle with a comparable new motor vehicle or accept return and refund the full purchase price including collateral charges, less a reasonable allowance for use.
- The statute text (13-20-5) says a reasonable number of attempts is presumed if the same nonconformity was repaired four or more times within the warranty term or one year after delivery, whichever is earlier, and still exists, or the vehicle was out of service for a cumulative total of 30 or more business days in that period.
- The statute text (13-20-6 and 13-20-7) says the Division of Consumer Protection shall, or a consumer may, enforce the chapter, that a consumer may start an action only after the claim has been investigated and evaluated by the division, and that if a manufacturer has an informal dispute procedure complying with 16 CFR part 703 the refund-or-replacement section does not apply to a consumer who has not first used it.
Numbers the page states
| Item | As stated on the official page |
|---|---|
| Report window | Warranty term or one year after original delivery, whichever is earlier |
| Repair attempts (presumption) | Four or more for the same nonconformity |
| Days out of service | 30 or more business days |
| Weight limit | Excludes motor vehicles with gross laden weight over 14,000 pounds (with exceptions for motor homes and farm tractors) |
Counting rules differ (calendar days vs. business days, what counts as a repair attempt). Use the repair log tool to organize dates, then confirm how your state counts.
Not covered or not confirmed in this summary
- The statute text was read from the Legislature's PDF of Chapter 20. The Division's "see if your vehicle qualifies" page was not read.
Other official pages used
Industry arbitration program summary (not a government source)
BBB National Programs, which runs the BBB AUTO LINE dispute program, publishes a state summary: BBB AUTO LINE: Utah lemon law summary (link checked 2026-10-18). It is published by an industry-linked program, so treat it as a starting point and confirm against the state's own page or statute.
What to do first
- Keep every repair order and receipt. See the records checklist.
- Write down dates and mileage for each repair visit with the repair log tool (nothing is saved or sent).
- Read the federal warranty basics and arbitration pages.
- Consider speaking with a licensed attorney in your state about deadlines. Many have free consultations, but we do not recommend any specific one.